TourGenuity (“TourGenuity,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://tourgenuity.com, how we use it, when it may be shared, and the choices available to you.
By using TourGenuity, you acknowledge the practices described in this Privacy Policy. Where consent is required by law, we request consent before using non-essential cookies or similar technologies.
1. Information We Collect
Information You Provide
When you contact us through our contact form or email, we may collect:
- Your name
- Your email address
- The subject and content of your message
- Any other information you voluntarily provide
Please do not send sensitive personal information, such as passport numbers, payment details, medical records, or passwords, through our contact form.
Information Collected Automatically
When you visit TourGenuity, certain technical and usage information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser and device type
- Operating system
- Approximate location derived from your IP address
- Referring website or page
- Pages viewed
- Time spent on the website
- Links and features used
- Date and time of access
- Cookie identifiers and similar technical information
We use this information to operate the website, understand how visitors use it, improve our travel content, personalize parts of the visitor experience, prevent misuse, and maintain website security.
Information Related to Affiliate Links
Some TourGenuity pages contain affiliate links to third-party travel platforms, including GetYourGuide and Klook.
When you click an affiliate link, the relevant provider may use cookies or similar technologies to record that TourGenuity referred you. We may receive aggregated information about clicks, eligible bookings, and commissions.
TourGenuity does not receive or process your complete payment-card information when you book through these providers.
2. How We Use Your Information
We may use collected information to:
- Operate, maintain, and secure TourGenuity
- Respond to contact-form messages and questions
- Understand website traffic and visitor behaviour
- Improve our articles, navigation, and website performance
- Personalize content or features according to visitor preferences or website interactions
- Measure the performance of affiliate links
- Detect spam, fraud, technical problems, and misuse
- Comply with applicable legal obligations
- Develop, test, and improve future website features, including AI-powered travel tools
We do not intentionally use private contact-form messages to train public artificial-intelligence models.
If a future AI tool collects or processes additional personal information, we will provide an appropriate notice and update this Privacy Policy.
3. Legal Bases for Processing
Where the General Data Protection Regulation, UK GDPR, or similar privacy laws apply, we may rely on one or more of the following legal bases:
Consent
We may request your consent before using optional analytics, personalization, or advertising cookies where consent is legally required.
Legitimate Interests
We may process limited information to operate, secure, analyse, and improve TourGenuity, provided that our interests are not overridden by your privacy rights.
Responding to Your Request
We may process your name, email address, and message when necessary to answer a question or provide information you requested.
Legal Obligations
We may process information when necessary to comply with an applicable law, regulation, or valid legal request.
You may withdraw your consent through our cookie settings where available. Withdrawing consent does not affect processing that occurred before consent was withdrawn.
4. Google Analytics
TourGenuity uses Google Analytics to understand how visitors find and use the website.
Google Analytics may collect information such as:
- Pages visited
- Approximate location
- Browser and device information
- Referral source
- Time spent on pages
- Website interactions
This information helps us measure website performance and improve our travel content.
Where legally required, Google Analytics is activated only after the visitor provides the relevant consent.
Information processed by Google is subject to Google’s own privacy policies and controls. You can also use the Google Analytics Opt-out Browser Add-on where supported.
5. Advertising and Google AdSense
TourGenuity may display advertisements through Google AdSense or other advertising partners.
When advertising is enabled:
- Third-party vendors, including Google, may use cookies to serve advertisements based on a visitor’s previous visits to TourGenuity or other websites.
- Google’s use of advertising cookies enables Google and its partners to serve advertisements based on visits to TourGenuity and other websites on the Internet.
- Third-party vendors and advertising networks may place or read cookies on your browser.
- Advertising providers may use web beacons, IP addresses, cookie identifiers, or similar technologies to deliver and measure advertisements.
- Advertisements may be personalized or non-personalized depending on your location, consent choices, and applicable law.
You can manage or opt out of personalized advertising through:
Google Ads Settings:
https://adssettings.google.com/
Additional advertising opt-out options may be available at:
YourAdChoices:
https://www.aboutads.info/choices/
Rejecting personalized advertising does not necessarily mean that no advertisements will appear. You may instead receive non-personalized or limited advertisements.
Where required for visitors in the European Economic Area, United Kingdom, or Switzerland, TourGenuity uses a consent-management platform to request and communicate advertising and cookie choices.
6. Cookies and Similar Technologies
TourGenuity uses cookies and similar technologies for:
- Essential website functions
- Website security
- Analytics
- Visitor preferences
- Content personalization
- Affiliate attribution
- Advertising when enabled
Cookies are small files stored on your device or browser. Similar technologies may include local storage, pixels, scripts, tags, and web beacons.
You can find more information in our Cookie Policy. You may also control cookies through your browser or the Cookie Settings option available on our website.
Blocking some cookies may affect certain website functions.
7. How We Share Information
We may share limited information with the following categories of service providers:
Website and Security Providers
Hosting, security, anti-spam, and technical providers may process limited information to deliver, maintain, and protect the website.
Google Analytics
Google may process website usage information to provide analytics and performance reports.
GetYourGuide and Klook
When you follow an affiliate link, GetYourGuide, Klook, or their affiliate-technology providers may process information to record the referral and attribute an eligible booking.
Google and Advertising Partners
When advertising is enabled, Google and other advertising partners may process limited information to deliver, measure, secure, and personalize advertisements, depending on your choices and applicable law.
Legal and Professional Requirements
We may disclose information when reasonably necessary to:
- Comply with an applicable law
- Respond to a valid legal request
- Protect our rights or website security
- Investigate fraud, misuse, or harmful activity
- Obtain professional advice
Third-party providers may process information under their own privacy policies. We do not control the privacy practices of external websites you visit after leaving TourGenuity.
8. Sale or Sharing of Personal Information
TourGenuity does not sell personal information in exchange for money.
Some privacy laws may define certain analytics or advertising disclosures as “sharing,” “selling,” or “targeted advertising.”
Where these laws apply, we provide appropriate choices through our cookie-consent or privacy controls.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
For example:
- Contact messages may be retained while we respond to a request and for a reasonable period afterwards.
- Analytics information is retained according to our configured Google Analytics settings.
- Cookie information is retained according to the purpose and duration of the relevant cookie.
- Limited records may be retained longer when required for security, fraud prevention, dispute resolution, or legal compliance.
10. International Data Transfers
Some service providers may process information in countries other than the country where you live.
Privacy protections and legal rights may differ between countries. Where required, we and our providers use appropriate safeguards for international data transfers.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Restrict certain processing
- Object to certain processing
- Withdraw consent
- Request a portable copy of information you provided
- Opt out of certain targeted advertising, selling, or sharing
- Lodge a complaint with your local data-protection authority
To submit a privacy request, email:
We may need to verify your identity before completing a request. Privacy rights may be subject to legal exceptions.
12. Data Security
We use reasonable administrative and technical measures intended to protect personal information from unauthorised access, alteration, disclosure, or destruction.
However, no website, database, or Internet transmission can be guaranteed to be completely secure.
13. Children’s Privacy
TourGenuity provides general travel information and is not directed at children under 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has submitted personal information to us, contact [email protected] so we can review and, where appropriate, delete it.
14. External Links
TourGenuity may link to:
- Government websites
- Embassies and consulates
- Transport providers
- Hotels and accommodation platforms
- Tour and activity providers
- Other travel resources
External websites have their own privacy practices and policies. We encourage you to review their privacy policies before submitting personal information or completing a booking.
15. Changes to This Privacy Policy
We may update this Privacy Policy when our website, technology, providers, legal obligations, or business practices change.
The updated policy will be published on this page with a revised “Last Updated” date. Material changes may also be highlighted on the website where appropriate.
16. Contact Us
If you have questions about this Privacy Policy or want to exercise a privacy right, contact:
TourGenuity
Website: https://tourgenuity.com
Email: [email protected]
